Sue Hernandez's SharePoint Blog

SharePoint and Related Stuff

MOSS 2007 Site Collection – What happened to everyone’s permissions?

I have just run in to a case where the Farm Administrator account and 2 site collection administrators were missing 1/2 of the links on the Site Actions menu – namely they couldn’t create, edit, or view Site Settings –> All Site Settings.  When you navigated to the Site Settings page manually, you couldn’t click on some of the links such as Navigation – you would get an Access Denied error.  And finally, you couldn’t modify Lists and Libraries, and you couldn’t add people to groups or remove them from groups.

After a bunch of searching on the internet to no avail, I came across one article that seemed to be for something else, that mentioned something about a site collection being “Read Only”.  So I searched for that and I found something that I tried, and lo and behold it worked!

What it was, is that an stsadm backup had failed the night before, by all accounts reading the Application event logs.  When the stsadm backup runs, it puts the site collection in “Read Only” mode.  If the backup catastrophically fails, it doesn’t get the chance to turn the site back to read-write.

So how did we fix it?  It was in Central Administration, under the Application Management tab, in the section called SharePoint Site Management.  It is the link “Site Collection quotas and locks”.  Click that link and change your site collection to the one in question.  Under the section “Site Lock Information” you have choices of “Not Locked”, “Adding Content Prevented”, “Read Only” and “No Access”.  Change it from “Read nly” to “Not Locked” and press OK.

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6 responses to “MOSS 2007 Site Collection – What happened to everyone’s permissions?

  1. jhonny August 4, 2010 at 6:20 pm

    tks, this post helped a lot!

  2. Jack Doan December 5, 2011 at 3:58 am

    Excellent, This post saved me and my SharePoint sites.
    Thanks a lot.

  3. Praveen April 13, 2012 at 10:53 am

    Excellent !! Its a good lessons learnt for me.

    Thanks for your Post

  4. Ian Russell June 12, 2012 at 1:48 pm

    Another Byzantine SharePoint configuration mystery solved – many thanks

  5. Manjeet Singh August 8, 2012 at 4:08 pm

    Super like . Thanks

  6. Joe Paul November 8, 2012 at 7:25 am

    Fantastic !!! thanks a lot. Joe

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